FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

Park hours

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Book at least 7 days in advance and enjoy exclusive savings

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FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

FROM SEPTEMBER 29 TO NOVEMBER 23, 2026, TRANSPORTATION TO KUZÁ INCLUDED WITH THE CODE

KUZABUS

SAVE 20% ON YOUR ADVENTURE

Book at least 7 days in advance and enjoy exclusive savings

Days
Hrs.
Min.
Sec.
Get 20% OFF
Got Questions About Kuzá? We’ve Got Answers

Kuzá Park FAQ

Planning a day at Kuzá Park in Cozumel? This page answers the questions travelers ask most before they book: where the park is, how far it is from the cruise port, what each pass includes, what to bring, and which policies matter before your visit.

Top FAQs About KUZÁ Park

Find quick answers to the most frequently asked questions about KUZÁ Park, including tickets, amenities, policies, and tips to plan your perfect visit in Cozumel.

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What is Kuzá Park?

Kuzá Park is a beach and adventure park in Cozumel with private beach access, family-friendly amenities, and bookable experiences such as day passes, food-and-drink upgrades, water park access, snorkeling, buggy, zip line, and cultural activities. Its offer varies by product, so the best way to choose is to compare passes and packages before you book.

Kuzá Park is on Cozumel’s south coastal road at Carr. Costera Sur km 18 + 244, Cozumel, Quintana
Roo, Mexico. It is in the southern beach club zone, away from downtown but still reachable in a short taxiride from the main cruise terminals.

Official Kuza travel guidance places the park about 12 minutes from Puerta Maya, about 18 minutes from the International Cruise Terminal, and about 15 to 20 minutes from downtown San Miguel, depending on traffic and your pickup point.

Use one official schedule across the site to avoid confusion. The newer directions pages publish Monday to Friday from 9:00 AM to 5:00 PM and Saturday to Sunday from 9:00 AM to 4:00 PM, while older FAQ content shows 9:00 AM openings. Publish one final version and keep every FAQ, footer, and product page aligned.

Cruise Planning & Transportation

Get answers to all your questions about how to get to the park, estimated travel times, and opening hours

Passes & Inclusions

Learn more about the differences between each product, what’s included, and what to keep in mind when booking 

Amenities & What to Bring

Everything you need to know about amenities, available spaces in the park, and what to bring to make your visit memorable 

Policies & Reservations

Get answers to your questions about cancellation policies, reservations, and events at KUZÁ
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Consideración ESP 1-1

Experiences at KUZÁ

New Activity: Discover Cozumel’s Nature with KUZÁ Natural Expedition

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2026-03-09 ZIPLINES (9)

Experiences at KUZÁ

Zip Line in Cozumel: How Much Does It Cost and What’s Included

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Couple snorkeling in Cozumel

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Is an All-Inclusive Day Pass in Cozumel Worth It?

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cozumel water park, water slides at Kuzá

Experiences at KUZÁ

KUZÁ VS Traditional Cozumel Water Park

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Park Hours

Monday to Saturday

9 AM - 5 PM

Park Phone

Phone #1 (Mexico and other countries)

(+52) 938 9800445

Phone #2 (USA & CANADÁ)

(+1) 888 9755892

Aplicamos la siguiente configuración para mejorar tu experiencia, puedes cambiarla cuando quieras.

Deals

Cruise Planning & Transportation

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Is Kuzá Park a good option for cruise guests?

Yes, especially for travelers who want a beach-day format with built-in amenities and a relatively short ride from the south-side cruise piers. It works best when guests understand the timing of their own ship schedule and choose a pass that fits the length of their port day.

Transportation depends on how you book. Some cruise-line excursions include transport, while direct Kuza products and third-party listings may not. The safest answer is to check the inclusions shown on your booking channel before you reserve.

Most guests should plan for more than just beach time. Build your day around transfer time, check-in, the time you want in the park or activity, and enough cushion for the return to port. If you booked through a cruise line, follow the transportation windows shown in your excursion details.

Kuzá is close enough to work well for many cruise itineraries, but the right answer depends on your ship’s all-aboard time, your booking channel, and whether you are traveling independently or with ship transportation. Guests booking on their own should leave a comfortable return buffer and avoid cutting the timing too close.

Passes & Inclusions

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What is the difference between the KUZÁ tickets?

 Each ticket is designed for a different type of experience:

  • Escape: Focused on relaxation, beach access, nature, and culture.
  • Full Experience: Includes everything in the park  beach, waterpark, and ziplines.
  • Adventure + El Cielo: The most complete package, including full park access plus a snorkeling tour to El Cielo.

No. The waterpark is included in Full Experience and Adventure + El Cielo, but not in the Escape package.

 No. The zipline circuit is included in Full Experience and Adventure + El Cielo only.

Food is not included in all of our ticket options.
You can explore the ones that include it here 

Yes. All packages include an open bar with national beverages.

 Yes. Kayak and paddle board are included in all packages.

No. The snorkeling tour to El Cielo is only included in the Adventure + El Cielo package.

Guests can add on this experience when arriving at the park as well.

Absolutely. KUZÁ offers experiences for all ages, including family-friendly areas, kids’ water zones, and cultural activities.

Yes. KUZÁ features exclusive adults-only areas at the beach and waterpark for those seeking a more relaxed and upscale experience.

Amenities & What to Bring

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Are there chairs, umbrellas, or shaded areas?

Yes! We have plenty of space available at both the beach and waterpark areas, including access to chairs, umbrellas, and shaded spots. Everything operates on a first-come, first-served basis, but there’s ample room for everyone to relax and enjoy. For an upgraded experience, a VIP Area is also available for an additional cost.

 Yes! Restrooms and shower facilities are available in both the beach and waterpark areas, so you can stay comfortable and refreshed throughout your visit.

Yes! Lockers are available for your convenience for an additional cost, and towels can also be rented on-site, so you can enjoy your day at the beach and waterpark worry-free.

Bring a swimsuit, towel, reef-safe sunscreen, comfortable sandals or water shoes, a change of clothes, and a payment method for extras. If you are coming from a cruise ship, it also helps to bring your ship card, photo ID if needed, and whatever you need for the return to port.

To help protect the environment, we recommend using biodegradable, reef-safe sunscreen.

These formulas are free from harmful chemicals that can damage marine life and help preserve the natural beauty of the area.

Policies & Reservations

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What is the cancellation policy?
Reservations canceled more than 4 days before the original arrival date are subject to a 10% administrative fee; cancellations made between 2 and 0 days before the original arrival date, or no-shows, are non-refundable.
See more details on cancellation policies. 

Yes! You may be able to change the date of your visit if you request it in advance, subject to availability. Please note that a rate difference may apply depending on the new date selected.

Weather may affect water conditions, transportation, or the operation of some activities. In severe conditions, the park may suspend activities or close temporarily for safety.

Absolutely! Kuzá Park is a great destination for families with children of all ages. With a variety of fun attractions, water play areas, and family‑friendly spaces, there’s something for everyone to enjoy. It’s designed to be safe, exciting, and memorable for both kids and adults.

Yes, Kuzá Park is designed to be accessible for guests with reduced mobility. We offer accommodations and facilities to help ensure a comfortable and enjoyable experience for all visitors. If you have specific accessibility needs or questions before your visit, feel free to contact our team and we’ll be happy to assist you!

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Recomendado por el 92% de los visitantes

KUZÁ Day pass

Descubre el mejor refugio frente al mar en Cozumel, donde aguas turquesas y arena blanca se unen con la esencia caribeña. Relájate bajo las palmeras, recorre senderos naturales o disfruta con los niños del parque frente al mar. 

¿Qué incluye?

  • Entrada al parque
  • Acceso al parque acuático
  • Deportes y actividades
  • Barra libre nacional
  • Buffet ilimitado total
  • Entretenimiento en vivo
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