From Cancún · Full day
KUZÁ Adventure + El Cielo From Cancún
Go snorkeling at El Cielo and enjoy a full day at the park with access to the private beach club, water park, ziplines, KUZÁ Natural Expedition, buffet lunch, and drinks included.
- 9:00 a.m. - 5:00 p.m.
- Return to ship confidence
- Minimal Sargassum
- Bad weather guarantee
- Free rescheduling guarantee
Everything Included
Not Included
- Buggy tour to El Cedral
- Mexican Flavors workshop
- Premium amenities (spa, VIP areas, photography, select water sports)
Getting Here Made Easy
Explore transportation options, travel times, and helpful itinerary information before your adventure begins.
Itinerario
Operating DaysMonday to Saturday6:30 am – 8:00 am
Hotel pick-ups in Cancun & Riviera Maya
8:45 am
Arrival at meeting point – Paseo del Carmen, Playa del Carmen
9:30 am
Ferry departure from Playa del Carmen to Cozumel
10:10 am
Arrival at Cozumel ferry terminal
10:10 – 10:25 am
Walk to meeting point – Plaza del Sol Parking
10:25 – 10:30 am
Bus boarding
10:30 – 11 am
Transportation from Plaza del Sol to KUZÁ
11 am
Arrival at KUZÁ
11 – 11:15 am
Check-in KUZÁ
11:15
Time to Enjoy KUZÁ
4:45 pm
Departure from Kuzá
5:40 pm
Arrival in Cozumel, free time
6:30 pm
Ferry departure from Cozumel to Playa del Carmen
7:15 pm
Return to hotels
Pickup Locations
Find the most convenient pickup location to start your experience.
Note: If you choose the transportation option, please be at the pickup point at least 15 minutes before the scheduled time to ensure a timely departure. Total tour duration includes approximate transportation and transfer times, which may vary depending on daily operations, traffic, weather, and port conditions.
Book with Peace of Mind
Booking Protection
Book with a Trusty Engine
We use trusted, encrypted payment methods. If your purchase isn’t right, you’re covered by our refund guarantee.
Valid for One Day
Your ticket is valid on your selected date during park operating hours.
Attentive Service
Friendly staff available throughout your experience.
Wheelchair Accessible
All main areas are adapted for reduced mobility.
Free Rescheduling Guarantee
Change your date anytime within 12 months at no extra cost.
Cruise Safety Guarantee
We Operate on Ship Time
We sync with your ship’s clock, so you never risk missing departure.
Live Human Port Support
A real port agent stays connected with you until you’re safely back onboard.
Emergency Standby Vehicles
Dedicated emergency transport is always on standby for your guaranteed return.
A Perfect Track Record: Not a Single Guest Has Missed Their Ship
Thousands served, zero guests left behind — our record speaks for itself.
Plan your day, your way
Experience the best of Cozumel with Kuzá Adventure + El Cielo! This ticket pass gives you access to the theme park, the largest water park in Cozumel featuring slides, a lazy river, and a children’s water play area, plus an exciting zip line circuit. But that’s not all, it also includes a guided snorkeling tour at El Cielo in Cozumel, one of the most beautiful spots in the Riviera Maya, where you can swim in crystal-clear waters and encounter starfish. You’ll also have the opportunity to enjoy one 30-minute water activity of your choice: kayaking, paddleboarding, or snorkeling. After all that adventure, you can indulge in a delicious buffet lunch in Cozumel that includes domestic beverages at our restaurants. Relax on the beach with included umbrellas and sun loungers, and take advantage of nature walks and unique cultural experiences. Kuzá Adventure + El Cielo is the perfect ticket for visiting Cozumel with kids, featuring a children’s playground and entertainment for all ages. The park also offers beach restrooms and showers, parking, and free Wi-Fi for your convenience. Book your ticket now with transportation from Cancún and Riviera Maya and enjoy a complete experience at the best water park in Riviera Maya – Cozumel!
Before Your Visit
Specific guidelines for snorkeling: Minimum age to board the vessel: 6 years. The minimum age for snorkeling is 8, and the maximum is 75.
Upon entering the zipline and water park area, guests agree to follow the established rules and staff instructions.
Waterslides: min. height 4 ft (120 cm), max. weight 220 lbs (100 kg); max. age 75 years. Slides must be used one rider at a time, feet first and face-up, with no flotation devices, cameras, or loose articles permitted. Riders must wait for the operator’s signal before sliding and exit the landing area immediately upon completion.
Personal flotation devices are permitted only in designated areas and must be U.S. Coast Guard-approved. Inflatable toys, water wings, and pool noodles are not allowed in pools or on slides.
Zipline: min. age 8, max. 75, min. weight 99 lbs (45 kg), max. 242 lbs (110 kg), max. waist 47” (121cm) ; max. leg circumference 29.5” (74 cm); closed-toe shoes required; stair climbing involved; certified harness and helmet fitted by staff.
For safety reasons, pregnant women and guests with recent surgeries (within the last 6 months), open-heart surgery history, or medical conditions such as cardiac or respiratory issues, diabetes, hypertension, claustrophobia, epilepsy, or pacemakers are not permitted on this excursion.
For guests’ safety and well-being, all food restrictions and allergies must be reported in advance.
Guests must be able to walk short distances.
Bring towel from the ship. Watershoes are recommended. The use of Reef-safe Sunscreen is strongly encouraged.
Activities are weather-dependent and may be modified or canceled due to sea or wind conditions; beach water clarity and seaweed presence may vary seasonally.
The domestic open bar includes 12 cocktail options, draft beer, soft drinks and water refills. Premium beverages, bottled drinks, and selections from the à la carte menu are available for purchase at an additional cost.
Specific guidelines for non-motorized water activities (kayak, paddleboard, snorkel): Guests must be able to swim. Minimum age is 8 years and maximum age is 75 years. (Includes one non-motorized activity for 30 minutes; extra time available at an additional cost.)
Adults 12+; children ages 5–11; infants ages 0–4: one infant per paying adult
Alcohol service is restricted to those 18 and older
Minors (under the age of 18) must be accompanied by a parent or legal guardian
Unsafe behavior, intoxication, or medical conditions that pose a risk may restrict participation
A liability waiver must be signed upon entry.
Smoking is not allowed in the park.
Due to safety policies, the consumption of alcoholic beverages is strictly prohibited before participating in any activity.